AC service & repair
Diagnosis, refrigerant work, capacitor and contactor replacement, drain line cleaning, condenser coil cleaning. Same-day service when we can; transparent pricing always.
Service
Residential HVAC
Heating and air conditioning service, repair, and replacement for homeowners across Southwest Virginia and the Tri-cities Tennessee area. Half a century in Lebanon — your neighbors already know who we are.
What we do
Whole-home comfort, done right the first time.
From a one-off service call to a full system replacement, our residential team has been the trusted name in Lebanon since 1975.
Heating service & repair
Gas furnaces, heat pumps, electric furnaces. Annual safety checks, combustion analysis, ignitor/igniter and blower motor replacement, ductwork inspection.
System replacement
Heat pump and AC condenser swaps, full furnace replacements, line-set and coil work, code-compliant installation with manufacturer warranty registration.
Mini-splits & ductless
Single-zone and multi-zone ductless installations — great for additions, finished basements, garages, sunrooms, and older homes without ductwork.
Indoor air quality
Whole-home humidifiers and dehumidifiers, UV-C purification, MERV filter upgrades, duct cleaning, and ventilation balance for tight modern homes.
Maintenance plans
Spring AC tune-up + fall furnace check, filter changes, priority dispatch for emergencies, and a discount on repairs — all on a predictable annual schedule.
From your neighbors
What homeowners are saying.
Real reviews from real customers — pulled from our Google Business profile. Read all 98 →
★★★★★
Called Starnes' on-call line at 4pm on a Sunday — their tech called back within 30 minutes and walked me through troubleshooting steps. Monday at 8:30am their scheduler called proactively. Technician arrived by 10:15, house was cool by noon. Would absolutely recommend and use again.
★★★★★
Our unit went out and needed to be replaced. They came in quickly and even brought us a temporary AC unit until they got it replaced. Mark, Alex and Brad did a fantastic job with the change out and left the house looking better than when they arrived.
★★★★★
I've used Starnes for many years and have always been happy with their service. Samuel Childress recently resolved a heat pump issue — prompt, professional, and gave us helpful tips to keep the system running at its best. Thanks again Starnes and Samuel!
★★★★★
Out of all the technicians I've had work on my system, Jeff Haywood did more than anyone ever has to make sure it was in tip-top shape and performing exactly as it should. I'll be requesting him for my annual services going forward.
Why Starnes
Three generations of your neighbors have called us.
We've been in Lebanon since 1975. The kids of our first customers are now our customers. We service the same homes, sometimes the same equipment, decade after decade.
That kind of staying power doesn't happen by accident. It happens because the tech who answers the phone knows your name, the price you're quoted is the price you pay, and we treat your house like our own.
- Licensed, insured, NATE-certified technicians
- Family-owned and operated in Lebanon since 1975
- Up-front pricing — no surprise charges
- 24/7 emergency line: (800) 782-7637
- Backed by FirstCall Mechanical's national parts pipeline
- Manufacturer warranty registration handled in-house
Service Area
Southwest Virginia, county to county. Tri-cities Tennessee.
Our trucks roll out of Lebanon daily across:
- Russell County
- Tazewell County
- Washington County
- Buchanan County
Including (but not limited to):
LebanonClevelandCastlewoodHonakerTazewellRichlandsAbingdonBristolBig Stone Gap
Not sure if we cover your town? Ask us — if it's close, we probably do.
Why homeowners trust us
50 years of receipts.
- Family-owned since 1975
- BBB A+ Rated
- NATE-Certified Technicians
- Licensed · Bonded · Insured
Need service today?
Let's get your home comfortable.
Schedule a service call, request a quote on a new system, or sign up for a maintenance plan — we'll get back to you within the business day. For after-hours emergencies, call (800) 782-7637.